FAQ


 

Are your products suitable for sensitive skin?

Absolutely! All of our products are specifically formulated with gentle, natural ingredients that are perfect for sensitive or easily irritated skin. We avoid harsh chemicals, so you can feel confident using them as part of your daily routine.

 


Do your products contain fragrance?

We do not use any synthetic fragrances in our products. Instead, we rely on natural essential oils that not only offer subtle, natural scents but also provide skin-loving benefits. While these essential oils can be considered a form of “natural fragrance,” they are quite different from synthetic fragrances.

In short, you’ll never find artificial perfumes in our formulations—just the goodness of nature.

 


What is the shelf life of your products?

Our products have a general shelf life of about 12 months when unopened. Once you open them, we recommend using them within about 6 months for the freshest experience and best results. This helps ensure that you’re always applying the most effective and safe product to your skin.


Can I use your products if I’m pregnant or breastfeeding?

Yes, our products are made with natural, gentle ingredients, and none of them are flagged as unsafe for use during pregnancy or breastfeeding.

However, because every individual is different, we always recommend checking with your healthcare provider just to be on the safe side before starting any new skincare routine.

 


What skin concerns do your products help with?

Our range is designed to tackle a variety of concerns, especially for those dealing with acne, scarring, sensitivity, eczema, dryness, or dullness.

We focus on natural ingredients that nourish, hydrate, and restore balance to your skin, leaving it feeling soothed and healthy.


Are your products tested on animals?

Definitely not! We are proudly PETA-Approved Cruelty-Free and Vegan

 

Collaborations?

For any collaboration enquiries, please email info@elme.com.au